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Madisonville Municipal Utilities
MMU strives to deliver quality customer service. Our dedicated employees are committed to meeting customer needs for information and service including accurate billing and collecting payments fairly and equitably.

MMU offers electric, water, sewer and sanitation services to residents living within the city limits of Madisonville. Certain neighborhoods outside city limits have our rural water available. MMU currently services more than 11,500 customer accounts including residential, commercial and industrial.

Billing Information

  • Can I use the seller's license until I get my own?
    No. KRS 243.530 prohibits the transfer of license from one seller to another.
  • Does my application have to be complete before it's turned in?
    Yes. Please see KRS 243.370 and KRS 243.390 for more information.
  • How long does it take to get a license?
    Approximately 30-50 days if everything runs smoothly. Further information can be found at KRS 243.360.
  • How much does a license cost?
    Cost varies depending on the type of license.
  • What type of license do I need?
    This depends on the type of business that you intend to operate. KRS 243.030 and KRS 243.040
  • Do I need to furnish my own background check?
    Effective January 19, 2019, no criminal history check is required to obtain an ABC license. However, on the state issued forms, there are questions that require truthful answers in regards to your background. Once these questions are answered, you must sign an affidavit to ensure the complete honesty behind your answers.
  • Do I need to furnish my lease?
    Yes, unless the exact entity to hold the ABC license is the owner of the real estate where the business is located.
  • What are the requirements for obtaining a license?
    *You must be at least 21 years of age to apply. *Individuals, partners, officers, directors or managers may not apply if, within the past five years, they have been convicted of any felony or within the past two years have been convicted of any alcohol or controlled substance misdemeanor. KRS 243.100

MMU will process the billing of utility accounts within a scheduled timeline. MMU makes every effort to read each meter every 28 to 32 days. When MMU is unable to read the meter after reasonable effort, the customer shall be billed for an estimated consumption based upon the best information available. The due date for payment on all bills will not be less than 15 days after the billing date.

Lori Stash.webp

Madisonville Municipal Utilities Supervisor

Lori Stash


Hours of Operation

8:00 AM to 4:00 PM

*City offices will be closed in observance of the following holidays. Holidays falling on Saturday will be observed on Friday, and holidays falling on Sunday will be observed on Monday.

New Year's Day— Monday January 1, 2024
M. L. King, Jr. Day— Monday January 15, 2024
President's Day-Monday February 19, 2024
Memorial Day—Monday May 27, 2024
Juneteenth- Wednesday June 19, 2024
Independence Day—Thursday July 4, 2024
Labor Day— Monday September 2, 2024
Veteran's Day— Monday November 11, 2024
Thanksgiving Day— Thursday November 28, 2024
After Thanksgiving— Friday November 29, 2024
Christmas Eve- Tuesday, December 24, 2024
Christmas Day- Wednesday December 25, 2024

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